Effective Date: 23 June 2026
At ACCEZORY, customer satisfaction is our priority. If you are not completely satisfied with your purchase, you may return eligible products subject to the following terms and conditions.
Return Eligibility
Customers can request a return within 7 days from the date of delivery.
To be eligible for a return:
- The item must be unused, unworn, and in its original condition.
- All original tags, packaging, accessories, and invoices must be included.
- The product should not show any signs of use, damage, or alteration.
Eligible Categories
Returns are accepted for the following categories:
- Grocery Products (non-perishable items only)
- Apparel (Clothing)
- Fashion Accessories
- Bags & Wallets
- Other eligible products available on our website
Non-Returnable Items
The following products are not eligible for return:
- Perishable grocery items
- Used, washed, or damaged products
- Customized or personalized products
- Products returned without original packaging or tags
- Personal care and hygiene products once opened
Damaged, Defective, or Wrong Products
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear images or videos of the product and packaging.
Return Process
To initiate a return, please contact our customer support team with your Order ID and reason for return.
Contact Information
Company Name: Dynamicly Digital Fashion
Brand Name: ACCEZORY
Address:
12D, Main Market, Madanpur Khadar, South Delhi, New Delhi - 110076, India
Email: support@accezory.in
Phone: +91 8700710007
