Shipping Policy

At ACCEZORY (www.accezory.in), we are committed to delivering your orders safely, quickly, and efficiently.

1. ORDER PROCESSING

Orders are processed within 1–3 business days after payment confirmation.

Orders placed on Sundays or public holidays will be processed on the next working day.

Once shipped, tracking details will be shared via SMS or email.

2. SHIPPING COVERAGE

We currently ship across India.

Delivery is subject to pin-code serviceability by our courier partners.

3. DELIVERY TIMELINE

Metro Cities: 3–5 business days

Non-Metro / Rural Areas: 5–9 business days

Delivery timelines are estimates and may vary due to courier delays, weather, or operational issues.

4. SHIPPING CHARGES

Shipping charges (if any) are clearly displayed at checkout.

Free shipping may be offered during promotions or on selected orders/products.

5. CASH ON DELIVERY (COD)

COD is available on select pin codes only.

Additional COD charges may apply and will be shown at checkout.

ACCEZORY reserves the right to disable COD for certain orders to prevent misuse or fraud.

6. EXPRESS / PRIORITY DELIVERY

Express or priority delivery (if available) will be displayed during checkout.

Additional charges may apply.

Delivery timelines are subject to courier partner availability.

7. COURIER & LOGISTICS PARTNERS

Orders are shipped using trusted third-party logistics partners such as Shiprocket-enabled courier services.

Once shipped, delivery timelines and handling are governed by the courier partner’s policies.

8. ORDER TRACKING

Tracking details will be shared once the order is dispatched.

Customers can track their orders using the provided tracking link.

9. ADDRESS & DELIVERY ISSUES

Customers must provide accurate and complete delivery details.

ACCEZORY is not responsible for delays or non-delivery due to incorrect address information.

Re-shipping costs may apply in such cases.

10. DAMAGED OR TAMPERED PACKAGES

If the package appears damaged:

Do not accept the delivery, or

Record an unboxing video and contact us immediately

Claims without proof may not be accepted.

11. LOST OR DELAYED SHIPMENTS

In case of delay or loss, we will coordinate with the courier partner.

Resolution will be subject to courier investigation and policy timelines.

12. CONTACT US

For shipping-related queries, contact us at:

📧 support@accezory.in

🌐 www.accezory.in